Rating

★★★★★

Category

non-fiction

Read

2021-03-08

Pages

287

Really useful. In particular, introduction to using 90th percentile confidence intervals has already started to change how we discuss things at work.

Have half-heartedly tried to apply estimating cost of information on a real problem. Didn’t really make it work, guess I was hoping it would be magic without having to properly think about it!

Some later chapters are (deliberately) a bit specific to certain scenarios - good to know they exist but can skim for now.

Needs to be paired with some critique. For example, yes you can objectify and measure human performance in knowledge jobs … but if most attempts at doing so create bad cultures, that points to an issue with the theory.